External Transfer/Loan Payment Instructions

Note: Any payments made after 1:00 P.M. CST, will be considered the next business day. Weekends and Holidays do not count as a business day.

Log into your online banking.
Once in the overview screen follow the steps below:

When using the web version
(online banking):

When using the Mobile App:

Follow the steps below to add an External Bank Account:

Steps to set up a payment with the added External Bank Account:

A pop up will appear- Schedule External Transfer Review. You must click on Schedule Transfer for it to successfully be processed.

Please note that if you select to cancel an item that’s recurring it will ask if you want to cancel the next transfer or the series.  Please make sure to select the correct option and click “Yes”.

If you are having any issues, please contact us via Live Chat request or iTalk at 888-393-9968 during the hours below:

Monday through Friday – 8:00 A.M. to 5:00 P.M. CST

Saturday & Sunday – Closed

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