Important Bank By Phone Notice to Members
Please listen carefully when you call as the menu options have changed. Bank by Phone helps make your financial management easier and convenient.
Obtain checking or savings account balances, make loan or VISA payments, transfer funds, place a stop payment on a written check, and more!
Press 2 to use Voice Response
How to use Bank by Phone: Dial (888) 393-9968
Follow the menu prompts. You will need your Account Number, iTalk PIN, and your zip code to proceed.
Your temporary PIN will be the number 9 plus the last four digits of your social security number. For instance, if the last four of your social security number are 1234, your temporary PIN will be 91234.
Please note that prompts customize to your account so please listen carefully to the options when calling. Money Market, Special Savings, and Christmas Club will fall under savings.